Privacy Policy & Data Governance

1. Overview & Data Minimization Commitment

FoodSafe365 ("we", "our", or "us") is an independent digital food-safety management platform designed to help commercial kitchens, restaurants, and grocery retailers track daily operational hygiene and temperature controls. We practice strict data minimization: we only collect the minimum operational data necessary to deliver digital checklist tools and diner feedback.

2. Information We Do NOT Collect

To safeguard personal privacy and prevent unnecessary data exposure:

• No Personal Health Records: We do not collect, upload, or store individual employee medical fitness documents, laboratory stool test files, or private diagnostic health reports. Kitchen managers verify statutory fitness certificates internally on premises.
• No Financial or Payment Card Data: We do not process or store credit/debit card numbers or banking credentials.
• No Biometric Information: No biometric identifiers of kitchen personnel or visitors are recorded.

3. Information We Collect & Store

• Operational Kitchen Logs: Numerical temperature measurements (e.g. refrigerator probe logs in °C), qualitative rating selections (1–5 scale), corrective action notes, and supervisor check timestamps.
• Business Establishment Details: Restaurant or store trade name, location address, FSSAI registration/license number entered by the business owner, and business contact phone/email for service coordination.
• Diner Feedback (Voluntary): Star ratings across food safety categories and optional comments submitted by diners via tabletop QR codes. Diner mobile numbers are stored for verification and are strictly masked (e.g., +91*****6) in public-facing interfaces.

4. Data Protection & Security Controls

We do not sell, rent, or trade your operational or business data to third-party advertisers or data brokers. Implemented technical security controls include:

• Encryption in Transit: All HTTP communications are enforced over HTTPS using TLS encryption provided by our hosting infrastructure.
• Database Security: Data is stored in secure cloud PostgreSQL databases with SSL connection enforcement and parameterized database queries to protect against injection attacks.
• Privacy Masking: Sensitive attributes (such as customer mobile numbers) are automatically redacted in all public application endpoints.

5. Device Permissions

When accessed via mobile web browsers or wrapper applications, camera access is requested strictly when the user chooses to scan a tabletop QR code or chiller unit QR sticker. No images from the camera feed are recorded or uploaded to our servers.

6. Contact & Inquiries

For any inquiries regarding this policy, data deletion, or operational records, please contact us directly:
Email: foodsafe365@gmail.com
Website: https://www.foodsafe365.in